Customer Service Officer

Job No: 99609
Location: Nudgee, Brisbane

  • Sustainable construction materials
  • Supportive environment
  • Fun team environment


Our Company

The Alex Fraser Group is engaged in construction materials recycling and asphalt production and paving. We operate five facilities in Melbourne, two in Brisbane and employ around 270 people. This role is based at Nudgee in Brisbane.

Our Culture

The work you do with us matters. Every day, you will play an important part in sustaining our environment. At Alex Fraser, we transform mountains of rubble into high-grade civil construction materials, recovering these precious resources and dramatically reducing the carbon footprint of major projects. Join us and do good work.

About the Opportunity

As a Customer Service Officer you will work in a small team of 4 in the Nudgee Customer Service Centre using the latest software to co-ordinate the orders of recycled concrete aggregates, road base products and RecycleBin services. You will work closely with the Key Account Managers and the Production teams to check stock and schedule deliveries throughout the Brisbane metro area. Hours are 7:30 am to 4:30pm Monday-Friday.

You and your team will have a large number of conversations with our customers every day so it is essential that you have excellent telephone manner, enjoy having conversations and solving customer challenges.

You must have experience with telephone-based, logistics-related customer service, high level Microsoft skills (MS Excel, Outlook, Word) and high level numeracy for sales and scheduling calculations. Experience with aggregates, construction materials or concrete is desirable but not essential.

We are offering a package of $55,000 base salary plus superannuation. Best of all, you will work with great people in a supportive, family friendly team environment.

For a confidential discussion please call Jade Ritchie on 0484 010 682. No Agencies please.

To apply please fill out the form below.

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