Team Leader - Sales Dispatch & Customer Service
Job No:
78014
Location:
Nudgee, QLD
- Sustainable construction materials
- Latest European software and technology
- Fun team environment
Our Company
The Alex Fraser Group is engaged in construction materials recycling and asphalt production and paving. We operate five facilities in Melbourne, two in Brisbane and employ around 260 people. This role is based at Nudgee in Brisbane.
Our Culture
The work you do with us matters. Every day, you will play an important part in sustaining our environment. At Alex Fraser, we transform mountains of rubble into high-grade civil construction materials, recovering these precious resources and dramatically reducing the carbon footprint of major projects. Join us and do good work.
About the Opportunity
As the Team Leader of Customer Service you will lead a group of four (4) Customer Service Officers whilst supporting the external Sales Representatives in the Nudgee Customer Service Centre, using the latest software to co-ordinate the orders of recycled concrete aggregates, road base products and RecycleBin services. You will work closely with Sales Reps and the Production teams to check stock and schedule deliveries throughout the Brisbane metro area. Hours are 6.30am to 4:30pm Monday-Friday.
You and your team will have a large number of conversations with our customers every day so it is essential that you have an excellent telephone manner, enjoy having conversations and solving customer challenges.
It is essential that you have experience in dispatching / coordinating deliveries in a fast paced environment, with a manufacturer that supplies and sells its product, along with an understanding of freighting logistics.
You must also have experience with telephone-based, logistics-related customer service, high level Microsoft Office skills (MS Excel, Outlook, Word) and high level numeracy for sales and scheduling calculations. Experience with aggregates, construction materials or concrete is desirable but not essential.
We are offering a package of $70,000 base salary plus superannuation. Best of all, you will work with great people in a supportive, family friendly team environment.
Enjoy this supportive environment and truly reach your potential - Apply Now!
Click on ‘Apply Now’ below.
No agencies please.
