Customer Service Officer

Job No: 110536
Location: Derrimut

  • Sustainable construction materials
  • Supportive, team player environment
  • Modern offices based in Derrimut

Our Company

Alex Fraser is Australia’s largest manufacturer of recycled construction materials and an innovative asphalt production and paving company. We operate five facilities in Melbourne, two in Brisbane and employ over 300 people. This role is based at Derrimut in Melbourne.

Our Culture

The work you do with us matters. Every day, you will play an important part in sustaining our environment. At Alex Fraser, we transform mountains of rubble into high-grade civil construction materials, recovering these precious resources and dramatically reducing the carbon footprint of major projects. Join us and do good work.

About the Opportunity

This opportunity will see you working in a team of 6 in the Derrimut Customer Service Centre using software to take sales orders for recycled concrete aggregates and road base products. This is a busy and dynamic environment, the Customer Service team handle around 600 calls and schedule over 350 transport tasks per day.

You will work closely with Key Account Managers and the Production teams to check stock and schedule deliveries throughout the Melbourne metro area. Hours are 7.30am – 4.30pm Monday-Friday and your roster includes up to 2 x half day Saturdays per month.

You must have experience with telephone-based logistics, high level Microsoft skills (MS Excel, Outlook) and high level numeracy. Experience with aggregates, construction materials or concrete is desirable but not essential. Experience with Microsoft Navision and enwis) software useful but not essential.

We are offering a package of $55,000 base salary plus superannuation based on experience. Best of all, you will work with great people in a supportive, family friendly team environment. 

No agencies please.


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